Mission & Values
Redefining convenience by empowering the local community
delivering what you need, when and where you need it.
Redefining convenience means more than just speed; it's about empowering the people around us. Need unites student talent and local entrepreneurs to build a delivery network that's as thoughtful as it is efficient. By giving students and recent grads the tools to succeed, we create an experience that's reliable, personalized, and deeply rooted in community. From first tap to last mile, we are here to serve you.
Our Values
Deliver consistently, intentionally, and safely — not just quickly.
Deliver consistently, intentionally, and safely — not just quickly.
At Need, we never cut corners on safety, even when speed is essential. We deliver with purpose: every order is packed securely, thoughtfully prepared with personalized touches like handwritten messages, and executed with the care needed to uphold our promise of delivery in minutes. Our approach ensures you can rely on us time and time again.
Trust is earned in the details.
Trust is earned in the details.
We believe that genuine trust isn't a one-time promise. It's the cumulative result of paying attention to every behind-the-scenes detail. From rigorous product curation and transparent processes to consistent quality checks across our operations, we invest in the small steps that create lasting confidence. Every nuance in our system is designed so you always know you can count on us.
Show up for each other.
Show up for each other.
At Need, community isn't just an idea—it's our way of life. Our all-student delivery team brings familiar faces and a personal touch to every delivery, turning a routine order into a moment of connection. For our customers, this means receiving service from peers who understand and care about campus life. For our Racers and Franchisees, we build robust support systems with hands-on training, continuous mentorship, and opportunities to collaborate and share insights. Together, we create an environment where every member feels valued and empowered, forging a close-knit community that stands together and grows together.
Different perspectives fulfill different needs.
Different perspectives fulfill different needs.
Our service is enriched by the diverse viewpoints of our community: spanning students, delivery partners, and local business owners. We actively seek out varied ideas and experiences because we know that inclusivity fuels innovation and tailors our offerings to meet a broad spectrum of needs. Embracing these differences helps us redefine convenience for everyone.